Shipping Policy

We offer free shipping on all orders within the United States.

Shipping Locations

We currently ship within the USA only

Processing Time

Orders are processed within 1–3 business days
You will receive a confirmation email once your order has been processed

Delivery Time

Estimated delivery time is 7–15 business days
Delivery times may vary depending on the product and destination

Order Tracking

Once your order is shipped, tracking information will be provided via email
Please allow 24–48 hours for tracking updates to appear

Delays

While we do our best to ensure timely delivery, occasional delays may occur due to factors outside our control such as carrier delays or high demand periods.

If you have any questions about shipping, please contact us at support@bukkala.com

Frequently asked questions

Yes, all payments are processed securely through PayPal.

At the moment, we accept PayPal only. PayPal allows you to pay securely using your PayPal balance, credit card, or debit card without sharing your financial information with us.
We’re working on adding more payment options soon.

Orders are processed within 1–2 business days and shipped from our US warehouses.
Delivery usually takes 7–15 business days, depending on your location.You’ll receive a tracking number as soon as your order ships.

Refunds are available for damaged or incorrect items. Please contact support within 7 days of delivery. Items must be unused and in original condition. Your satisfaction is our priority.

Our products are sourced from trusted suppliers with warehouses in the United States. Some items may be manufactured overseas but are quality-checked and shipped from the USA for fast delivery.

Shipping is 100% FREE on all orders within the United States.
No hidden fees, no surprises — the price you see is the price you pay.

💬 Still have questions? Contact our support team anytime — we’re happy to help!